At Furry Smile, we understand that your order isn’t just a product — it’s a bundle of happiness for you and your furry friend! We pack every order with care and love to make sure it reaches you safely and on time. 🐶🐱
How can I check if delivery is available in my area?
We currently deliver across India. You can check delivery availability for your location by entering your PIN code at checkout.
Is there any shipping fee for my order?
For orders below ₹499, a nominal charge of ₹49 applies.
Do you offer free shipping? If yes, from what order value?
Free Shipping on all orders above ₹499.
How long does it take to process my order?
Once you place an order, our team processes it within 24–48 hours.
When will I receive the tracking details?
As soon as your order is dispatched, you’ll receive a tracking link via email and SMS.
How long will it take for my order to be delivered?
Your order will be delivered within 3-7 days. Delivery times may vary slightly depending on your location and courier service.
How do I track my order?
You can track your order easily using the tracking link shared with you after dispatch.
What should I do if my tracking link isn’t working?
We currently deliver across India. You can check delivery availability for your location by entering your PIN code at checkout.
What if my order is delayed?
Sometimes, due to weather conditions, public holidays, or courier delays, delivery may take a little longer. In such cases, we’ll make sure to keep you updated on your order status.
Do you offer international shipping?
Currently, we ship only within India. International shipping will be available soon — stay tuned! ✈
How can I contact Furry Smile for shipping-related issues?
For any shipping or delivery-related queries, feel free to contact us: 📧support@furrysmile.com ☎️ +91 9548468139
❤Our Promise
At Furry Smile, every order carries a smile — for you and your pet. Thank you for choosing us to be a part of your pet’s happiness journey! 🐾
